At Urban Vogue Co., we prioritize seamless delivery for your fashion and lifestyle essentials. Our team meticulously processes orders to ensure your curated selection of apparel, accessories, and fitness gear reaches you with care. From warehouse handoff to final-mile delivery, we collaborate with trusted logistics partners to maintain quality standards across all product categories.
Order processing typically requires 1-3 business days, excluding weekends and holidays. Delivery duration varies based on your location and selected shipping method. Seasonal demand may occasionally extend processing times, particularly during peak shopping periods. Rest assured, we proactively update customers regarding any unforeseen delays affecting their shipment timeline.
We offer tiered shipping options tailored to your needs:
• Standard Shipping (10-15 business days): $15 for orders under $60
• Table Rate Shipping (5-10 business days): $25 for orders under $60
• Free Shipping (10-15 business days): Automatically applies to orders exceeding $60
All charges are calculated during checkout based on your cart total and destination.
We currently serve customers across North America, Europe, and select Asian territories. Some remote locations and restricted zones may incur additional delivery fees or experience limited service availability. During checkout, our system automatically validates your address against current service areas. For specific regional inquiries, please contact our support team prior to ordering.
Upon shipment dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. Monitor your package's journey directly through the carrier's portal or via our order status page. For consolidated shipments, individual tracking updates may appear sequentially as different product categories are processed through our fulfillment network.
While we strive for punctual deliveries, occasional transit delays may occur due to customs inspections, weather disruptions, or carrier logistical challenges. If your tracking information hasn't updated for 7+ business days or shows unexpected exceptions, please contact [email protected] with your order number. Our support team will investigate and provide resolution options within 48 business hours.
International shipments may be subject to destination-country tariffs, taxes, or processing fees. These charges are the recipient's responsibility and are determined by local regulations. We declare all packages at actual purchase value and cannot mark items as "gifts" to circumvent fees. For accurate duty estimates, we recommend consulting your national customs authority before placing orders.
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